I bought two of these as the last one worked fine for about 5 years (no brand on it but looked the same as the picture). The ones I received were not the same as in the picture. The switch is on at the top and has a "Hi and Lo" setting. The "lo" setting is pretty much useless, but the "hello" setting keeps my cup of tea warm all night. .- Works just as good as my old one (on high settings) - Doesn't damage the mug if I leave it on for a long time and it evaporates if I forget to turn it off. Night. Experiment with different cups. some work better than others. If it works as well as my last one, it's very safe (for me). I didn't expect it and didn't want it. But I've never burned myself from spilled hot tea and nothing has ever burned. Even empty cups. Seems to work the same as my old one, although the model is different (the only reason I wanted an EXACT copy was that I was happy with its safety. In 5 years I accidentally left it on or something flammable touched it ( paper or cloth), and there were no accidents or burns.
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