The ability to do multiple carriers in 1 application, not having it separate from other applications makes this extremely useful! It's very easy to use too with all of your information centralized into 1 place (which can be helpful when you are trying figure out which carrier needs what). Sometimes I have issues getting certain transactions approved/rejected by my superiors as well. This has been resolved but there does seem to still some room for improvement here also. If they implemented more robust security features then that would help improve things even further. We ship goods across Canada via different modes so we need something like this.