It wasn't the best experience but the customer service was caring. I will look for a replacement. I actually prefer one with a wide zipper. To facilitate the planting of potted plants. Final word: I tried it and it broke. had it maybe a month. the second time with the caterpillars in it and click. The hole is smaller, so the uncomfortable zipper is louder. So it's not robust and frustrated. 2 other residual clouds I've had since last year and it's still going strong.
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