I like that it is very easy to use, you can track everything from tools to parts to equipment. It's also super cheap! You can't beat the price for such an easy-to-use system. I dislike that sometimes it doesn't store all of our information correctly. I do not know how to fix this issue, but when we send something in for repair they don't always have all of our information or correct info. That being said I would still recommend getting this software because it does work well. We are able to easily get all of our inventory and tracking right in one place. Nothing at this time, I am glad I found this! Keeping all of our inventory organized. We used to have to go back and forth to find what we needed. Now everything is centralized and all accessible through one website.