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791 Review
68 Karma

Review on versaSRS by Dennis Reed

Revainrating 4 out of 5

Used and recommended by my business partner, great support always

Versa Srs has made our life so much easier! It's been such an easy transition for us since we first started using it over 2 years ago now - I can't remember having any issues with anything at this time (as far as i'm aware!).

img 1 attached to versaSRS review by Dennis Reed

The product itself looks very nice too which makes me feel confident in recommending people use them when looking into help desk systems / ticketing solutions etc.. We have not had problems during those two year timespan either but then again if you're happy doing things yourself your own way than there really isn't many downsides of choosing something like vsrspersons or whatever they are called these days? If anyone was thinking about getting some sortof system set up just do what everyone else does; give one month free trial period before making final decisions otherwise its hard knowing exactly how well certain products will work out once live production starts/ gets going full steam ahead!! There were benefits being able t.

Pros
  • Great support staff, quick response to queries via email & phone call.Easy integration within existing environment that is used daily by employees every day !Great customer feedback after moving from old TickIT software solution..all good here folks :)
Cons
  • Nothing major honestly , could be better user interface design maybe