After going through two days of procedures with LaCie documentation and much online research, I had to stop using the d2 professional on a new Windows 10 computer. The drive would not format and therefore never use it, and LaCie Toolkit never worked properly and often didn't recognize the drive even when Windows recognized it and asked for a format that Windows could never handle. LaCie support has been completely useless and many of the suggested procedures are not compatible with Windows 10. Could it really be a Mac drive? PS: The unit ships back directly to Seagate, not Revain, and Seagate appears to charge a minimum 20% restocking fee unless you request a replacement rather than a refund.
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