I like that it's easy to use for employees who are not technical at all. It can be used by anyone in any department or office. The software has been updated several times since we first started using it so there have always been improvements made. We've had no issues with this program as far as security goes. This is great because our whole organization uses this tool. There aren't many things about crosscloud that I dislike but if you're looking into something more robust then maybe look elsewhere. If your just starting out and need an inexpensive option than this may work well enough for you. Our company utilizes crosscloud to store documents such as invoices, proposals etc.