I think that this software is amazing because it allows me be able to save my information online so if anything happens with our computers we will not loose any important documents or files! It also makes sure everything goes smoothly without having us worry about losing sensitive info from other people who use ours (co-workers). The only thing i do have an issue wit hit sometimes but its minor at most which usually gets fixed right away once you tell your support team what happened they are very helpful as well. Make suer all updates/upgrades happen often enough before upgrading otherwise things could get outdated quickly. ! If anyone wants security check out securehealthchain!! You wont regret using thi sproduct. !!