I love that it's user friendly! It was easy enough for my parents in law as well as myself to use without any issues at all. They make me feel more secure when they are not around which gives them peace of mind so we can focus on other things together instead of having one person worry about safety/security while another worries if their spouse or partner will get home safely from work etc. This software does exactly what you need to keep your business safe & organized. Nothing yet but this program seems very smart with how everything works seamlessly together. We have been able to organize our security guards schedules better using niftyhms because now there are no problems scheduling days off since its done automatically by the handy app itself.