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Ireland, Dublin
1 Level
700 Review
43 Karma

Review on Lenovo Premium 23-inch Full HD Touchscreen All-In-One Desktop PC, Quad-Core AMD A8-7410 2.2 GHz, 8GB RAM, 2TB HDD, DVD, Webcam, HDMI, Bluetooth, 802.11ac WiFi, Windows 10 by Alex Cassanova

Revainrating 4 out of 5

Invalid warranty, defective machine

The product is less than a year old, was purchased on January 29, 2017 and registered after receiving the product. In July, the Ideacentre AIO was returned to the Kentucky factory due to a touchscreen failure. Now the OS has crashed and Lenovo gives no warranty (it says the warranty expired on November 13, 2017 and started on September 15, 2016?) and Lenovo wants $200 for a year of "premium" support to demand. Unfortunately, Revane says this is also out of her control. Bad buy, valuable lesson.

Pros
  • Beautiful appearance
Cons
  • Crumpled packaging