This mop broke after a few uses. He made noise, but no more steam came out. I bought it a while ago and couldn't return it. So I tried to fix it but this mop uses triangular head screws and the screws are hidden in a deep tube. Basically, there is no way to repair these mops yourself! To me this means that the manufacturer is aware that this mop can easily break and they have blocked the way for customers to fix it. I would not recommend buying this mop.