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Sri Lanka, Sri Jayawardenapura Kotte
1 Level
743 Review
51 Karma

Review on YITAMOTOR by Jabari Campbell

Revainrating 1 out of 5

Poor Product Quality and Customer Service at YITAMOTOR

I have to admit that, as a professional in the automobile sector, I was dissatisfied with YITAMOTOR. Although their prices are fair and their website is easy to use, their goods' quality and level of customer service could be much better. When I received the running boards I had ordered for my truck, I found that they had been shoddily made and did not fit the vehicle correctly. I encountered long wait times and unhelpful staff when trying to call customer service for aid. In addition, I was dismayed to learn that their return policy was not as clear-cut as claimed. I was frustrated and dissatisfied with the entire experience because the return procedure was difficult and took a lot longer than expected. Although YITAMOTOR has a respectable product selection, the company's customer support and product quality fall short of industry norms. I would advise looking into alternative choices for automotive accessories as a subject matter expert to prevent disappointment and annoyance.

img 1 attached to YITAMOTOR review by Jabari Campbell



Pros
  • Customer support that is both helpful and friendly.
Cons
  • The absence of comprehensive product details.