The device comes with a small disc that does not work in my standard DVD/CD drive on my old trusted Toshiba Satellite. So I went to the line as instructed but the website's driver index wasn't working and the search engine didn't recognize the EP-1661 model which matches the model I bought. I wrote to the company and they responded within a day but I was redirected to the same website which was unavailable. By the time I picked up the long Ethernet cable from the floor, I had googled the information on the top of the box, found the same company's website, and was able to download the software from there. Even this was a chore or new to this computer as I had to right click the download button and eventually proceed with the download and then guess what line of code I had to double click to download the program. Hopefully someone from RealTeK reads this and fixes these issues. I'm still looking for software to get the bluetooth function to work. I downloaded the version but it won't load on my old computer. OK. At least I got the ethernet cable off the floor! ;-)
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