The team at actual was very helpful during my transition from being with another marketing firm into working for them as well! They are always willing/ready & able answer any questions I have regarding their services or anything else related in general (not just Marketing).
Their process flows were easy enough so they could be explained quickly without me having much experience within this realm myself but also made it clear how important each step would play out once we got there together - which helped immensely when things weren't going smoothly along our way through implementation :) Nothing really stands outs here specifically though other than maybe some minor differences between what you'll see compared to your previous service providers? Maybe try looking around if possible before choosing who will work best wth yours since everyone has different needs depending upon where one's business lies now vs then etc..