I received this last Sunday 8/4/18. The first impression was the lack of parts for assembly. To clarify, I'm a senior and a female and I'm not that comfortable with tools. But the instructions really confused me. in the manual there was only a picture of the screw, washer and lock washer (?). I looked for information on how to assemble the wheels and found videos on YouTube that explained the correct assembly. Now that I have it I am very happy with its performance. I'm moving and this has allowed me to move heavier items on my own. I've driven to the dumpster and car many times to donate to goodwill. I used it to transport items that I sold to customers. My next activity will be to bring back groceries and other items that I have bought. I would recommend this to my friends with the caveat that the guide needs improvement.
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