Hello, I am sure this is not a reflection of the seller but I have not been able to get this product to work AT ALL. I followed the instructions and found even more help online. I connected to the computer and could see the lines moving but couldn't hear anything, and then when I hit the play button there was just a hissing sound on the computer. Too bad I waited until the deadline, otherwise I would have gone back. I did everything I could. It is not in the original packaging.
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