The Fire Ladders Ordered were supposed to be 9' 8". Somehow the order received turned out to be 7' ladders which are WAY TOO SHORT as 9' was required as a minimum. The Return window was closed before I could get the installation started due to the weather. THIS PRODUCT IS UNUSABLE AND WAS INCORRECT ACCORDING TO THE ORDER. I NEED TO BE ABLE TO RETURN THESE ITEMS.
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