I like that it has an easy interface for both patients AND employees (we had so many problems getting our charts in order). The computer crashed several times this month - which was very frustrating because most people don't realize how much they rely upon their PC! It also doesn't seem to be compatible well with other systems. If you're looking into something new/newer try different programs until one fits best. This program works great if you are already using another system already but when switching over from paper records there were some issues at first since everything isn't digitalized yet. But now since everyone's been trained its worked out quite nice.