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Cooke A photo
Hungary, Szigetújfalu
1 Level
1 Review
2 Karma

Review on accsmarket.com by Cooke A

Revainrating 3 out of 5

The slow response time was quite frustrating

After reaching out about a payment issue, the support team's initial response was We’re busy, but we’ll get back to you. Unfortunately, it took a whole week before the issue was finally sorted out. Despite the delay, their eventual resolution was effective, which eased some of the initial frustration caused by the slow response.

Pros
  • Effective resolution
Cons
  • Slow response time

Comments (1)

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December 15, 2024
Thank you for your feedback. We apologize for the long wait in resolving your issue. We are working to improve the quality of service and your opinion is important to us!