1 Level
1375 Review
58 Karma
Review on Megacall by Kenny Marozas
Megacall is a cloud based call center software designed specifically for small businesses.
ive had a lot of experience with call centers and megacall is by far the most user friendly and easiest to use. It has multiple modules which allows you to do anything from simple phone numbers to tracking clients info.
And its really easy to setup and get going. With megacall you dont even need to use a real phone number and you can do it on your cell phone if you so wish! There is a live demo available which is great for anyone who wants to see how it works before purchasing. Megacalls support is amazing and there is a wealth of information to learn about each module. I highly recommend this software.
Pros
- Its one of the simplest tools I've used.
- Has a very nice and intuitive UI.
- You dont need to be technical to use it, you can do all sorts of complex stuff without needing to know any code or programming language.
Cons
- There is no clear pricing structure, and it varies between paid accounts (which give you a trial period) and per month fees.
- If you dont know how to code, you may find it hard to figure out what needs to be done and where to put it.
- The fact that it requires a telephone line is not ideal.
