I like that it has all of our contact information in one place! It helps me keep up with people who are involved at my pastorate, as well as keeping track for those we assist through other ministries (such as missions). The reporting section can be confusing when you first get started using this software--it takes some time getting used too but once there's an understanding between everyone working together everything becomes much easier!! We have been able use advancedchurch since 2008-2009 & its helped us soo much.