We have been using this software since it was first released in 2000-2001 by our current vendor (then known as The National Association of State EMS Officials). They were purchased out to another organization that we currently work with because they no longer support us at all! So many features are missing or not supported any further - like adding new stations!! I would highly recommend looking into other options before purchasing from these guys again if you want stability /supportability going forward. ! There's nothing really good about them right now.