Bought as a gift for a partner. He is a strict iced coffee drinker and likes strong coffee. I have over 10 years of experience as a barista and am very familiar with bulk punch makers. I knew this product wouldn't offer the same depth of flavor as the big coffee shop punch makers, but this product didn't even deliver. Regardless of the measurements we used of grind, water, ice, water + ice, etc., every morning with this thing was disappointing. * The number of the water carafe is meaningless. * Drip Flow Modifier is extreme - it barely dripped or dripped so fast that we ended up with coffee-flavored water. * We could see that after "boiling" the ground was still dry all night. So sad :( I so badly wanted this to work. We tried every combination of efforts and each time it was just disappointment. We gave it 2 months and 1 pound of coffee beans and it failed, failed, failed - oh- Oh oh oh
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