Review on 🖥️ Dell 9310 XPS 2-in-1 Convertible Laptop, 13.4" FHD+ Touchscreen, Intel Core i7-1165G7, 32GB RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model) by Kevin Williams

I received the product in an open box. It was difficult to work with a wireless mouse and keyboard through a USB hub. Several times it crashed when I unplugged it and closed the lid. The fingerprint scanner and the IR camera for face recognition are also no longer recognized. leaving too many questions in the first two weeks. However, overall I am very happy with the laptop and will be ordering from Dell. I'm sorry that Revain sent an open box with an obviously defective product to a longtime consumer, especially at this price point. sorry for the return. I've seen a few other comments about exposed elements. I will order from Dell.