We bought it and have been using it for about a month. It makes pretty decent waffles, but this device is more complex than it needs to be. Most waffle irons have a fixed temperature. You turn it on and when it's heated to setpoint, the light comes on. When the iron is "hot", the light goes out. When you pour in the batter, the iron cools down so the light comes on again. This is NOT how Chefman works. For some reason it has a power light that stays on all the time to let you know it's plugged in, like you're not smart enough to know. There is also temperature control and a green READY indicator. Unlike most waffle irons, this light will illuminate when the iron is HOT. So the READY light doesn't mean the waffle is ready, just that the set temperature has been reached (when the light goes off on most irons, as mentioned above). You still need to figure out how long it takes for the waffle to reach the desired crispiness. We set the slider to around 75%, used the Bisquick recipe out of the box and got a nice golden waffle in about 4 minutes. Set the temperature control lower, it takes longer. Install it higher, it takes less time. Interestingly, the bulbs are on top of the waffle maker and NOT on the stand. So if you rotate the iron 180 degrees, the bulbs will face down. Luckily, there's another READY indicator on the bottom of the iron, but again, that indicator only tells you the iron has stopped heating, not that your waffle is ready. The device's stainless steel casing is very thin and the stand is not all plastic, so you have to be careful not to tip the whole iron over when you turn it 180 degrees due to the very light construction. The plastic drip is barely large enough to catch any overflowing batter and there is no groove for the plate to stand upright when the iron is not in use. This is especially true as turning the iron requires a light pressure on the handle, a part not included in the instructions. The instructions also don't tell you to turn the iron after you've poured the batter, but since you bought a sling iron it goes without saying that you must turn it over after you've poured the batter. Also makes roughly a 9 inch wafer instead of a 12 inch wafer. Again why temperature control and 3 lights when a light on the sand going out to let you know the iron is hot would be enough? The money would be better spent making the whole device a little more powerful.
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