The microphone is playing too softly. With all drivers set to maximum, you won't be heard during a large conference call. This is due to the USB audio processor on the headset. The mic also picked up the sound of a fan running nearby, which wasn't the case with the old headset. Unfortunately we had hoped for much better, but in our case this headset is unusable. We're back to a very old Logitech headset.
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