At least the 2022 office does not have a customer-focused culture. I want to alert prospective buyers to any potential issues. purchased this model. When I opened the box, I discovered that the furniture brush's cloth strip's bristles were twisted and compressed by roughly a fourth of their length. There are even bristles everywhere, unlike in advertisements (see photo). Obviously dialed the Dyson hotline. I would like to point out that the vendor commended customer service before the purchase, sharing amazing tales. When I called the support service, they advised me to send a picture of the fault. And that's what I did. After some time, a response was provided stating that there was no fault and sharing images of previously used brushes. (! ) On the basis of the photo, the examination was conducted. After expressing my disapproval and wish to return the items, I was given the option of sending a courier to transport my vacuum cleaner in its entirety to Hong Kong for inspection. Therefore, the courier's (!) weekday hours are 10:00 to 0:00. Naturally, returning the vacuum cleaner to the place where you bought it is simpler. And even if it's a little issue, I shudder to think what may occur, say, if the motor stopped working. Regarding the actual product, there are no issues. carries out its duties. I recently left a review on dyson.ru. Therefore, it hasn't been published yet and probably won't be.
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