Header banner
Revain logoHome Page
Anthony Hicks photo
Nigeria
1 Level
721 Review
74 Karma

Review on ๐Ÿ’พ Adata SU800 512GB 3D TLC SSD: Unbeatable Storage Performance for Enhanced Applications by Anthony Hicks

Revainrating 1 out of 5

DO NOT BUY ADATA PRODUCT! MY FAIL WAR RMA 5 TIMES

I bought a SU800 M.2 2280 128GB SSD for $78 in 2016 because I wanted to save $15 by getting it from a RESPECT company like this like Samsung bought. However, things turned around for me quicker than I expected. In just 4 months, the SSD in my high-end laptop failed. I lost all my work and had to get it back. They have agreed to an RMA but require that you ship it in a box large enough to keep it safe. The problem with this is that shipping a box that big for something so small costs a lot of change to deliver. That's right, they don't cover shipping costs. I had to pay $12 to ship it to California for repairs. After arriving at their warehouse, it took them half a month to respond and send a replacement. When the replacement arrived more than 30 days after it broke, I see that it was sent in a small envelope which allowed the device to be slightly damaged in transit. AND IT DID. I installed their software and it showed less than 25% health on the SSD. I called and asked them about it and they said the software wasn't accurate. Few of us knew that SSD died after 2 months. I went through the RMA process again and received a replacement for the third time a month later. They decided to accuse me of building it into the computer that killed him. At the time, I thought that was a fair estimate. Maybe my laptop is to blame? So I put it on my desktop and not my laptop as a precaution to prove that the problem wasn't mine. Less than a week passed and this SSD died for the third time. This computer had a Samsung 256GB m.2 SSD for two full years before installing an ADATA SSD on the same connector and I am using it to this day and it works perfectly. I asked ADATA support if I could just get a refund instead of reliving this horror and they refused me. Their policy clearly states "No Refunds". Even if the product fails 3 times... I decided to contact them again and asked for a different model. After several calls, they agreed to send me a 256GB SATA SSD. I hoped this would be the end of it as I went back to a more familiar format. HOWEVER, this did not prevent the ADATA drive from failing again. In short, ADATA undercuts its competition by selling cheaper hardware for less money, and if a drive fails, you pay for it. I spent a total of $134 on this 128GB SSD and wish I hadn't been so cheap back then and gotten an even larger and much more reliable Samsung 256GB SSD for the same money. If you need an SSD, spend the extra $15 and buy one from Samsung.

Pros
  • Stylish and Modern Design
Cons
  • Slightly Crumpled