It is very easy to use, it has all of my images organized in one place so I don't have to keep scrolling through them when sending out emails or anything like that! There are some things about dolphin i would love changed but nothing too big at this time because they do listen to their customers feedback. They always try to make improvements as long as people tell them what works best for certain clients situations. The benefits include having everything together in one spot which saves me alot og work trying find information. I like that it allows me to easily make my own presentations of images without spending too much time getting them looking good, which is what makes or breaks an imaging presentation! Nothing in particular - just as easy-to use software can be very helpful when making medical case reports (for example). It's not perfect but its pretty close so we're happy enough using this product now instead if other more expensive products out there.