Nobody wants to spend money on poor quality products these days and I am no exception. I read many reviews before purchasing the Sena 20s. All the negatives mostly related to the sound. When I bought the Sena 20s I put them on top of my old Scorpion EXO 500. The EXO 500 makes a bit of wind noise, and when on the phone with my girlfriend, I kept having to ask her to speak up. Just bought a new Scorpion EXO T1200 Freeway (great helmet so far) and another Sena 20s mount. I haven't been on the phone yet, but the music sounds a lot clearer and louder in the EXO T1200 than in the EXO 500. So overall I'd say the Sena 20s has great audio quality in the EXO T1200 and it's good in the EXO 500. If you so reading someone saying the sound quality sucks, be aware it could be the helmet they are wearing. I noticed that a lot of the reviews I read didn't say anything about the user's helmet type. Enjoy!
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