I like that it has an easy to use platform so there are no barriers of entry in terms where you can easily jump right into using their product without having any previous training or experience with our software system needed! It does not seem as though they have much interest/drive behind its' development at this time (3 years past launch).
They should be more actively engaged now considering how fast things move today compared other legacy systems out here who were also acquired by another large corporation after 5-6yrs!! But maybe we're just comparing apples & oranges? The core functionality works well but some minor tweaks would make all difference especially when trying toput together different data sources from multiple departments within my organization - very important given what services do business offer across facilities throughout state line territory area which touches several states including California. Also really love being able solve billing problems quickly once again through lifecycles health capabilities via quick connection between EMR platforms such Epic /Next.