I like all aspects of this software for managing my medical practice as well providing me with support during any problems i might encounter or questions about our systems. There really isn't anything to dislike but it seems some features are not yet available at this time. If you need an efficient system then look into using Patient Care Manager! You will be glad you did because many other practices have made good use of its benefits by allowing them access to more information than they previously had such as EMR/EMR Integration which we were lacking before. I was able to find my records and I was able to get my medication refilled without any problems. I did not like that I had to go to the computer system to get my medication refilled. I think it would be better if there was a place to go and get a medication refilled. My pharmacist was very helpful and patient. I am in a rural area and this is the closest pharmacy to me. I like that.