Startech does not update Macintosh drivers/applications. Most of the time they worked with OS X 10.11, but they don't work with OS X 10.13 (High Sierra) - the app starts but closes immediately. Startech also missigns the application, meaning newer versions of OS X won't run it at all without a dangerous workaround. Obviously a lot of work went into making the app - they need to keep it up to date. Her inability to do it overnight turned this handy $350 gadget into a paperweight.
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