When my perch arrived it was missing the hanging hardware needed for my use. When I started to assemble it I found that it was missing a few holes for attaching perches and platforms. I filled out the return forms and they sent me a replacement. The replacement turned out to be in the same condition, with no ability to hang and no ability to add all the perches, leaving the bird with nothing to perch on the entire lower half of the middle perch. The central perch is also not as big as advertised. It looks like a perch, which is one of the suggested perches of 3-4 pieces. I sincerely think someone is putting the wrong centerpiece in these packages. I'm dying to get this job done so tomorrow I'll try to drill holes for the remaining perches and head to the hardware store to get some hanging parts. If supplies were easier to come by I would go back and buy a different product. The product would be great if it had the characteristics stated in the product description.
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