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Syria, Damascus
1 Level
743 Review
33 Karma

Review on WFLNHB by Nico Ramdeen

Revainrating 2 out of 5

WFLNHB's Online Store Provides a Disappointing Shopping Experience

My experience shopping at WFLNHB's online store did not live up to my expectations as a skilled do-it-yourselfer. Although they may have competent employees, their online store is not very user-friendly and does not provide a convenient shopping experience. The navigation of the online store is unclear and badly arranged, making it challenging for me to locate the items I required. In addition, the checkout procedure was needlessly cumbersome and time-consuming, which resulted in aggravation on my part as well as delays in the completion of my project. In addition, the customer service was unresponsive and useless whenever I had questions or issues regarding my online transaction. It was quite evident that their employees' dedication to providing exceptional service and assistance did not extend to their online business, which was a major disappointment. My time spent shopping at the WFLNHB online store was, on the whole, a waste of my time, and I will not be recommending it to other people. Unfortunately, the WFLNHB online store does not live up to my expectations of a streamlined and convenient online shopping experience, which I place a high value on given my background as a DIY expert.

Pros
  • Dedicated to ensuring the happiness of its customers
Cons
  • Shipping delays