Quality of materials: well, kind of broken Lifespan: <6 months Easy installation: Would be easier to install if it was already installed as an optical drive in my Dell laptop! I ended up buying NOTHING Dell! I bought this to be without my Dell Inspiron as they no longer make laptops with an optical drive. Every time I connect this dumb device to my Dell laptop, the cursor moves erratically. Also, less than a year after purchasing this $33 piece of junk, I pulled it out to use it and the slot mysteriously won't stay closed. I live alone: the only one who could break it would be me, and I haven't dropped it or done anything other than fold it on its side. After playing around with it for a week trying to figure out why it won't close I still don't understand why but I found a way to make it work: I have to put a bottle of wine on it to take the weight to increase. I have a better use for wine bottles. What would I do with that bottle of wine? Maybe drink this while I figure out why my <2 year old Dell Inspiron 15-5578 (I know that number by heart from doing all the troubleshooting research) is warning me that my Dell-issued PSU isn't compatible and my battery is dead 6 months after the warranty expired. This happened after my hard drive died 8 months after purchase and I had to wait for them to ship me the hard drive so they realized I wasn't allowed to fix it myself so I had to ship it to them and spend a month without one Laptop. . And two years later, my Black Friday laptop order was cancelled. And after I finally got my Dell laptop, it came with malware and was slower than my 6 year old Dell until I spent countless hours learning how to fix a new laptop. Move forward - Dell only wants your money and their customers.โ Support in India is too overworked to care about your issue or understand it. unless you're keen on becoming an IT semi-pro and can stand waiting an hour to talk to someone before they end your call. Yes! <3 Della's crazy ex-girlfriend. PS You can very easily turn down leadership of a once decent company.
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