I received a replacement for the first rice cooker. I've had no success with brown rice. A second rice cooker and the help of Aroma customer service resulted in excellent brown rice. Turns out it takes at least 1-1/1 cups of rice plus 3 cups of water to succeed. Select the brown rice option and it took over 1 hour for the rice to start cooking and reached the cooked rice in about 1-1/5-2 hours for a full brown rice cycle. However, the result was tastier and softer rice than the previous experiment. My conclusion: be patient and you will be rewarded. The ratio of brown rice is twice as much water as brown rice. It also leaves plenty of time on the stovetop to work wonders for inexpensive but healthy cooked rice. I recommend now.
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