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765 Review
43 Karma

Review on Valuemation by Marcus Zimmerly

Revainrating 5 out of 5

Great Product - Would recommend without reservations

With Valuemation we can monitor all our processes in one place. It's a great tool to monitor our own processes and to make sure that we are on track and that we are adhering to the SLAs we set ourselves. It is a great tool to track our processes to make sure we are following the plan we set ourselves. Overall, I do not have any dislikes about this product. I have been using this product for a number of years now and have been very pleased with the result. I would say that the customer support from Valuemation is lacking. There is no one at the company that can be contacted to ask questions about the product. I have to contact the support team and they are not very helpful. So, be sure to do your homework first and find out everything you can about this product. There is no downside to using Valuemation. I have seen a huge difference in terms of how we track our processes and The ability to find the right solution for each of our needs. The fact that we can use it for our own data and still have it managed by Valsuemation. The customer support is great. It is a relatively new product and we are still working out the kinks but so far so good. The ability to see the history of each ticket and make sure it is tracked until it is resolved.

img 1 attached to Valuemation review by Marcus Zimmerly



Pros
  • Also love having both email notifications AND SMS ones included when someone tickets me via phone or whatsapp (I dont carry emails
Cons
  • Empty