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ITRP Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
IT Management, IT Service Management Tools

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Description of ITRP

ITRP is an enterprise-class IT service management application built specifically for multinational organizations.

Reviews

Global ratings 4
  • 5
    1
  • 4
    3
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 4 out of 5

Software designed for keeping employees organized

The dashboard has all the information you need to get your work done quickly, as well that of having it at my fingertips while away from our main office or in transit makes me feel safe! Not much really but everything works fine (and always updated) so far;-) It's very easy use once you learn how simple most screens are without clutter. They do have some great features though like creating/managing groups within accounts which provides additional security to different areas etc. I used them…

Revainrating 5 out of 5

Great integration possibilities and excellent customer service

The best thing about iTrp so far has been its ability to integrate with different applications within our organization, allowing us easy access from anywhere in house or out of it! Also their support team are very responsive which makes them stand apart compared to other vendors we have used previously (i know this may sound like bias but they really do seem better than others). Not many things that dislike at present - would be great if you could set up some form of automated alerting system…

Pros
  • Easy setup
  • Flexibility around integration options available.
  • Great UI design & user experience for customer facing users who need no training before using product
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Good for basic text localization needs

We used to use it in our previous organization, where we had many clients all over India with different languages (Hindi/English). The interface was easy enough that everyone could figure out how things work without any training or support from us at times when they were working remotely as well! It's not perfect but definitely worth trying if you're looking into something like this product - especially since there are so few options available right now considering its niche nature of being…

Pros
  • Good UI for user; very intuitive.
  • Customer Service is great
  • Document Management system also works pretty fine ! :)
Cons
  • No video editing capabilities
  • Slow response time sometimes due slow server connectivity
  • Slightly less flexible pricing structure compare others.Other Services Used & Recommended along With Tridion Platform :
  • ABBYY Cloud Solution(Translation) , OroCRM ERMS System.NetCore

Revainrating 4 out of 5

Software provides complete visibility over servers

The tool can be used to monitor all of your systems, applications & services at one place from single dashboard with ease. It has good UI which makes it user friendly as well easy to use. Its price also not so high that you cannot afford its cost but still have many features available in this product such as monitoring tools, reporting options etc., In addition, the support team always ready to help when needed. There are some minor issues like slow response time while using search option or if

Pros
  • The software has good user friendly features and the support team always ready to help when needed
Cons
  • We are solving our problems related to security and compliance easily through iTrace Pro software.
  • Pros: iTrace Pro