There were several different ribbons in the box, I explain that it was opened and closed with a new ribbon, it was beaten and discolored, with a hole split on one side the plastic part, as soon as the goods arrived, I sent a letter to the seller and his reply: contact the manufacturer, they solve any problem, I did not buy from the manufacturer (right) ! But the customer service is the reason I put 1 star, the base looked used.
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