I like that it's easy to use, has great customer service when you need help with your questions or issues! The system can be confusing at times for new users but once they figure out how everything works together their experience gets easier/better over time as well!! It would also benefit from more customizations so we could do things our way instead of relying solely off what was already built in by webmeadys developers team - which sometimes doesn't work exactly right either lol. We've been able solve all sorts problems using this software including patient access logs etc., billing info tracking & payments are much faster than manual processes too. Plus its saved us tons o money since there isn&rsquo t any paper involved anymore :)! Great product overall though not perfect just yet if anything i'd say make sure someone who knows about medical practices specifically within an area where yours does business helps set up some initial setups before getting started otherwise expect lots.