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Webmedy Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Vertical Industry, Health Care

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Description of Webmedy

Webmedy is a cloud-based practice management and electronic health records (EHR) platform.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

I like that they have an easy to navigate admin side, allowing me quick access/approval of work orders for our staff in multiple locations across Canada! The only thing we dislike about webmeedys system it's how slow their support team can be when you call them during business hours or try calling from home with no success - if this were fixed would make us 100% happy!! Not much but everything works well together; scheduling appointments etc., billing invoices are very timely as far back into…

Pros
  • Very helpful customer service reps who always seem willing take time out just because i ask.
Cons
  • I will keep silent

Revainrating 4 out of 5

Overall good program even better support staff

I like that it's easy to use, has great customer service when you need help with your questions or issues! The system can be confusing at times for new users but once they figure out how everything works together their experience gets easier/better over time as well!! It would also benefit from more customizations so we could do things our way instead of relying solely off what was already built in by webmeadys developers team - which sometimes doesn't work exactly right either lol. We've been…

Pros
  • Lots options available without having them buried deep down somewhere hidden away.
  • Very flexible platform allowing plenty room / freedom depending upon needs ,etc.; )Great support staff always willing (and knowledgable) enough ; )to assist customers should ever have difficulty ! : )
Cons
  • Sometimes hard learning curve due lack basic knowledge required needed

Revainrating 5 out of 5

Great Cloud Based Software Program for keeping record

The ease of use and the ability to have a single place to store all of the information. It's a great way to keep track of all of the information from the office. The ability to store all of the information in the cloud is great and makes it easy to access anywhere. There is not much to dislike. I would like to see some more options on how to sort the information. I would also like to see some more options on how to customize the layout of the information. It makes it easy to find all of the…

Pros
  • Allowing me an easier time keeping up with my work, allowing for flexibility when working remotely or at home/office setting as well making sure that everything gets done correctly without any errors along the process
Cons
  • Some cons