Meow-za! My encounter with Chiwava was really awful. The toys with actual mice were a total letdown. My cat quickly destroyed it since the material utilized was simply subpar. The interactive laser pointers weren't much more successful. It ended up gathering dust in a corner since my cat simply wasn't interested. Even worse, the company's customer service was appalling. The service was as slow as molasses and the staff was not at all helpful. And let's not even begin to discuss the return policy. A cataclysmic nightmare, that was! My overall interaction with Chiwava was awful. Not even the worst enemy of my cat would I suggest it. Go somewhere else for your cat's entertainment to save yourself the trouble.