We have been doing Live chats for our clients without any issue so far, it has helped us in building relationships not only between businesses but also within business itself! I think my best part is when i get responses from users which helps me understand their needs very well & make them satisfied even better than what ever we had prepared by ourselves! There are some features available as free trial first before you purchase an account like number of contacts etc., if u try those services during Free Trial period then go ahead otherwise don't waste ur money because its good enough service considering price tag compared to others out there.
Building relationship online via webcam or phone call sometimes gets awkward/boring hence making conversation more personal using clicknchats makes sense!! Also since this product provide many options under one roof such as text messaging feature or photo sharing option along side webcam chatting facility thus reducing confusion while communicating through multiple ways at once!! I like how simple it is, there are some useful features including call recording, file uploads & direct messaging that makes this software stand out from the crowd! The customer support could be a little better as well but overall we're very happy with their product! It has been an amazing tool for us so far and if you're looking for something good give them a try. They have helped our business grow leaps and bounds since implementing their service.