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Armenia, Yerevan
1 Level
707 Review
52 Karma

Review on Lenovo ThinkPad X1 20QES8X600 I5 8265U by Larry Cothran

Revainrating 5 out of 5

The computer did not connect to the internet after unpacking. Beware of $132 restocking fee

Computer did not work without packaging. No connection to the Internet is established. Hours spent trying. ATTENTION TO THE BUYER! Do not buy from this seller! I have posted this review three times. Meanwhile, the seller asked me to remove a negative feedback after I contacted Revain about being charged a $132 restocking fee. The seller said it was the cardboard case on top of the laptop. Serious. Before purchasing this laptop, I checked the seller ratings to decide which one to buy. I think other people do too and reviews should reflect actual product and purchase experience. In my experience the laptop didn't work, it didn't connect to the internet. I had two other open laptops connected to the internet. I downloaded and watched the Lenovo setup video. I fixed bugs. I contacted my ISP to make sure I have the correct password. No connection is established. I was delighted with this laptop. It was a big effort for me. And the last thing I wanted to do was walk into a crowded UPS store in the middle of a pandemic.

Pros
  • Few competitors
Cons
  • unreliable