Header banner
Revain logoHome Page
Rolando Munoz photo
1 Level
812 Review
74 Karma

Review on Peugeot Elis Sense u'Select Electric Salt & Pepper Mill Set - Stainless: Premium Convenience and Style for Perfectly Seasoned Meals by Rolando Munoz

Revainrating 5 out of 5

Best kitchen idea ever.

The best salt and pepper shakers we've ever had. It's hard to imagine how we have ignored this simple point for years. Although expensive, once you taste them and feel the fresh salt and pepper, they're cheap at half the price. finish work. Even though you followed the instructions to fix the problem, it still doesn't work. Warranty 2 years but they say to return to the seller. It will be Revan. I am awaiting a response from Revain to resolve this issue/defective item. Update July 29, 2017: After filing my complaint with Revain, I was again directed to the retailer, cutlery and more. A day later, Teresa F. from the store emailed me. Your email says the warranty belongs to Peugeot, not Cutlery and More. Well the instructions state that the entire product has a 2 year warranty and the motor has a lifetime warranty. The instructions continue. "Return it to seller" if there is a problem. Despite what the printed instructions say, Teresa says the warranty belongs to Peugeot. There are no instructions on how to contact Peugeot directly. After a few emails back and forth with Teresa saying it's my fault, she says she'll make a one-time replacement for the pepper mill once I get it back. Even though I can, everything seems "tinted" like nothing to praise. My suggestion is that if Cutlery and More doesn't want to simply follow the instructions that come with the salt and pepper grinders, then they shouldn't sell the product. You need the manufacturer Peugeot to change the instructions if they don't deal with warranty issues. A defective lamp does not appear to be a consumer replaceable item, so warranty service is required. Updated 08/08/2017. Once Teresa was out of sight, Cutlery and More's Lucrezia repaired the broken pepper mill. She sent me a prepaid return label and then a new pepper grinder. That's how it should have been handled from the start, rather than teasing Revane and forcing him to interfere.

Pros
  • Salt & Pepper
Cons
  • Disappear