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Netherlands, Amsterdam
1 Level
738 Review
62 Karma

Review on Coxreels by Brian Young

Revainrating 2 out of 5

My Disappointing Experience with Coxreels Reveals That They Are Overrated and Unreliable

Because Coxreels makes the bold claim that they have been offering the industry's finest goods and services for more than eight decades, I couldn't wait to give them a try. On the other hand, my experience was not even close to being satisfactory. The merchandise that I was sent was of poor quality and did not work as described in the marketing materials. When I attempted to get assistance from customer support, I was met with responses that were not helpful and a lack of urgency to resolve the problem that I was having. When compared to other online retailers, I found that their website was difficult to navigate and offered a relatively small assortment of products. Because their products are overpriced and they provide unreliable customer support, I do not recommend purchasing from Coxreels.

Pros
  • Website that is simple to use Excellent customer support
Cons
  • There may be delays in shipping.