I think most all of the features are useful for me as an individual provider. The "Get Well Soon" feature makes it easy to remind people when appointments come due. It's nice to have reminders sent out at appropriate times instead of having to remember them myself or relying on my assistant to do so. At this time there isn't anything in particular that I dislike about ionlife. There may be some things that I haven't discovered yet but if you use everything offered, you will find no problems. If you're looking to create continuity between your practice and patient portal, then this is one option worth considering. We were able to start using ion life with our new office opening up last year without any major glitches or issues getting started.
ο»Ώ