The ease of use is great! You can set up your account in seconds with just an email address - no username or password required to get started- which makes it easy for new customers as well as existing ones who don't know much about computers at all (like myself).
I have yet not found anything that really irritates me but there isn’t too many things you could complain about either since this app has been fantastic so far! If anyone needs help setting something they might be unsure how to do then their support team are very helpful when needed :) Highly recommended if someone wants quick access from anywhere around Australia without having any hassle sending documents etc through snail mail like we used to back before technology became such big part today's world where everything seems instantaneous these days!!