This is a nice lighter at a good price but works differently than other butane lighters. There are two flame modes, normal and high gas, which require you to light it normally before you can switch to high gas to keep the light burning against strong winds. But with strong wind in normal mode, you still can't light it, so what's the point! The lighter looks good and isn't that expensive so I'll keep it to save myself the hassle of sending it back, but I'll have to buy another lighter to light in strong winds. I contacted the support service and received a very pleasant and quick response and offered another replacement.
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